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Live chat software News | Live chat software news |
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Leading Live Chat Software Company Live2Support Launches Windows Desktop Application 3.0
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Live2Support Inc., found on the web at www.Live2Support.com, has launched Windows Desktop Application 3.0, the browser-independent version of its popular live chat and live support solution. Dubbed as a major upgrade to the previous version, the application showcases many feature-rich attributes such as intranet operator chat, multiple language customization at the operator level, and highly reliable stability on the latest Windows 7 platform. |
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Live2Support on 14 Mar 2010 |
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Provide Support to Release Live Chat Software for Linux
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Provide Support LLC plans to release a Linux-friendly version of its live chat software, which is a powerful e-commerce tool. The operator console for Linux desktops will be available for download from ProvideSupport.com in January. |
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Provide Support on 14 Mar 2010 |
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Bold Software’s BoldCCM Receives Product of the Year Award from Customer Interaction Solutions Magaz
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Wichita, KS, March 11, 2010 — Bold Software announced that its BoldCCM Customer Communication Suite of products was awarded the 2009 Product of the Year Award from Technology Marketing Corporation’s (TMC™) Customer Interaction Solutions magazine, the leading publication covering CMR, call centers and teleservices since 1982. |
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BoldCCM News on 14 Mar 2010 |
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LivePerson Intelligent Engagement Generates 299% ROI for ShopNBC
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Independent Study Reflects Significant Incremental Value from Implementation of Live Chat on Retailer's Web Channel
NEW YORK, March 3, /PRNewswire-FirstCall/ -- LivePerson, Inc. (Nasdaq: LPSN), a provider of online engagement solutions that facilitate real-time assistance and expert advice, today announced key findings of a commissioned study, conducted by Forrester Consulting on behalf of LivePerson, illustrating the incremental value and benefits of a LivePerson intelligent engagement solution deployed at ShopNBC.com, the online companion of the ShopNBC television channel. |
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LivePerson on 14 Mar 2010 |
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Top Inside Sales Organizations Implement Live Chat Solutions
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LivePerson and Aberdeen Announce New Study Findings
NEW YORK
NEW YORK, Jan. 7 /PRNewswire-FirstCall/ -- LivePerson, Inc., (NASDAQ: LPSN) a provider of online engagement solutions that facilitate real-time assistance and expert advice, and Aberdeen Group, a provider of fact-based research and market intelligence that delivers demonstrable results, announce the availability of a new research report entitled, "Inside Sales Enablement: Let Them Drink Coffee!" The report reveals that live chat solutions are among the top technology enablers implemented by best-in-class inside sales organizations. |
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LivePerson on 14 Mar 2010 |
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LIVE WIRE PLUS VOL. IV
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The L2S Messenger is yet another addition to our arsenal of internal communication tools available for use within your organization. We simply call it the “Messenger” because it streamlines the entire communication protocol among your live chat operators, your supervisors and the management. The Messenger is more than simply a glorified live chat mechanism for everyone within your company to talk to each other as you will see in a moment. Here is a quick overview of The Messenger plus a bird’s eye view of its various features and attributes: |
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Live2Support on 20 Jul 2010 |
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